Privacy Policy


Welcome to agoro.co .By using Agoro Services, you are consenting to the practices described in this Privacy Notice.

  • ·       Information you provide to us
  •         How we use your personal data
  •        Cookies and how we use them
  • ·       Information that we collect automatically
  •          Data security
  •         Payments
  •         Legal  right 

Information you provide to us

  you will be asked to provide certain contact information that is necessary for registering for a Platform account including name, address, phone number, email address.

if you are a Seller we will also ask you to provide details about the goods and products that you intend to sell via the Platform and details about your sales/transactions on Agoro.co

in connection with the facilitation of transactions, purchases and payments over the Platform, you will be asked to provide certain payment information. This might include bank account numbers, billing and delivery information, credit/debit card numbers, expiration dates and security code  or money orders to facilitate the sale and purchase as well as the settlement of purchase price of the products or services transacted on or procured through the Platform;

 we will process any information provided to us in connection with disputes or to support complaints in connection with the Platform or goods and/or services purchased via the Platform

For what purpose do  we use your personal data

Purchase and delivery of products and services. We use your personal information to take and handle orders, deliver products and services, process payments, and communicate with you about orders, products and services, and promotional offers.

Recommendations and managing a relationship with you. We use your personal information to recommend features, products, and services that might be of interest to you, identify your preferences, and personalize your experience on Agoro.

Advertisement  of products and Enabling you to participate in promotions

Detecting  frauds.

Cookies and how we use them

cookies enable our systems to recognize your browser or device and to provide and improve Agoro Services

Recognising and counting the number of visitors and identifying your preferences such as saved items, items stored in your basket .

Information that we collect automatically

If you contact us (such as via our customer services department chat service, telephone or email), we may record a copy of your correspondence and may ask for additional information to verify your identity.

 

 providing users with customer service support; responding to queries, feedback, and managing claims and/or disputes.

 Data security

For registered users of the Sites, some of your information can be viewed and edited through your account, which is protected by a password. We recommend that you do not divulge your password to anyone. Our personnel will never ask you for your password in an unsolicited phone call or in an unsolicited email. If you share a computer with others, you should not choose to save your log-in information .

We protect your personal data through security measures to minimize risks associated with data loss, misuse, unauthorized access and unauthorized disclosure and alteration.

Payments

Users should ensure that the payment information is accurate, and users are responsible for maintaining the confidentiality of payment account and password.

 

For purchases of products worth 40,000 ssp and above the customer will be required to use one of the online payment methods.

 Users can request invoices or receipts or relevant vouchers from Agoro for purchasing products .

Legal  right 

As a data subject, you have the right to be informed that your personal data will be, are being, or were, collected and processed. The Right to be Informed is a most basic right as it empowers you as a data subject to consider other actions to protect your data privacy and assert your other privacy rights.

It is important that the personal data we hold about you is accurate and current. Please keep us informed if your personal data changes during your relationship with us.